Shipping & Returns

Shipping & Returns

Processing Time

All orders are custom made and require time for production.

Processing time:
Orders are typically prepared and manufactured within 3 business days.

Once your order is completed, it will be shipped immediately.


Shipping Times

Estimated delivery times after shipment:

United States & Canada
10–13 business days

Europe
8–10 business days

Australia
10–16 business days

Please note that delivery times are estimates and may occasionally vary due to customs processing, holidays, or postal delays.

Order Changes & Cancellations

Because each shelf is personalized and made to order, cancellations must be requested within 24 hours of placing the order.

After production has started, we may no longer be able to cancel or modify the order.

If you need to make a change, please contact us as soon as possible.


Returns & Replacements

Due to the custom and personalized nature of our products, we do not accept standard returns.

However, we stand behind the quality of our products.

If your order arrives:

  • damaged

  • defective

  • or incorrect

please contact us and we will gladly offer a replacement or solution.


Contact

If you have any questions about shipping, your order, or a custom name shelf, feel free to contact us anytime.

Email:
dreamonthewall2020@gmail.com

We typically respond within 24 hours.