Shipping & Returns
Shipping & Returns
Processing Time
All orders are custom made and require time for production.
Processing time:
Orders are typically prepared and manufactured within 3 business days.
Once your order is completed, it will be shipped immediately.
Shipping Times
Estimated delivery times after shipment:
United States & Canada
10–13 business days
Europe
8–10 business days
Australia
10–16 business days
Please note that delivery times are estimates and may occasionally vary due to customs processing, holidays, or postal delays.
Order Changes & Cancellations
Because each shelf is personalized and made to order, cancellations must be requested within 24 hours of placing the order.
After production has started, we may no longer be able to cancel or modify the order.
If you need to make a change, please contact us as soon as possible.
Returns & Replacements
Due to the custom and personalized nature of our products, we do not accept standard returns.
However, we stand behind the quality of our products.
If your order arrives:
-
damaged
-
defective
-
or incorrect
please contact us and we will gladly offer a replacement or solution.
Contact
If you have any questions about shipping, your order, or a custom name shelf, feel free to contact us anytime.
Email:
dreamonthewall2020@gmail.com
We typically respond within 24 hours.